Our Services

Delivering the best financial return and managing your brand integrity

Whether we are dealing with excess stock, customer returns or delivering our direct to consumer (D2C) service, idoocommerce, we employ the same data driven sales approach combined with respecting the integrity of your brand.

Marketplace Knowledge

We have been working with eBay since 2005 and Amazon since 2009. In 2020 we established a presence with onBuy, Backmarket and Wowcher. We are constantly alert for any additional marketplaces.

We have direct links with the eBay category management team which allows us to set detailed promotional and seller events as well as getting expert insight into upcoming opportunities.

We are registered Certified Refurbished for a number of brands and product segments as well as participating in the Authorised Seller Programme.

For Amazon we are registered on the Certified Refurbished programme and operate on the seller fulfilled Prime status. In 2021 we became members of the invitation – only Amazon 360 Sellers Programme (ASP).

Our team have over 50 years of combined experience of selling online – providing unique data driven insight into diverse product fields.

Brand Protection

Think of us as the trustworthy middleman working to mirror your values to a new customer set. Anonymity is provided, if required, to avoid channel conflict and all of our partners get the peace of mind that XS Items is the online presence dealing with their stock. In doing so, we reflect the the brand qualities of our clients and always maintain their reputation and integrity.

Transparency

We work with major retailers, distributors and manufacturers that entrust us to handle their online sales, allowing them to focus on doing what they do best – innovating with bigger and better goods and services. We offer a transparent audit trail for all items we sell from the point of despatch to the point of receipt. We also provide financial return statements and sales analysis to demonstrate our impact to your bottom line.

Reporting

We provide periodic reports to all our clients – either monthly or on an ad-hoc project basis. Each of which is tailored to our clients’ exacting requirements. Within our reports we can provide analysis and insight on everything from types of product(s) and financial return against cost and RRP through to sales type and location. With access to more than 20 variables, our reporting helps to give you total oversight of the demand for your stock and provides valuable insight into the best approach.

What our clients say

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“Ian & his team at XS Items have at all stages engaged with us in a friendly & professional manner, ensuring we have all the information we need to make decisions promptly.

I cannot recommend XS Items highly enough when it comes to dealing with the issue of handling & monetarising customer returns.”

Graeme Bradbury

GM ROW / Global Head Of Sales

Tria Beauty

“XS Items are great to work with and their expertise have been invaluable.

We look forward to continuing our partnership together and delivering further growth.”

John Thornhill

E-Commerce Activation Lead

Perfetti Van Melle

“Ian and the team at XS Items have made the process remarkably straight forward, they have created great content for our products and represent the brand exactly how we would want.

As a result of this we have seen a quick turnaround and strong sales through the refurbished channel.”

Will Hindle

Head of Business Operations at Beam Group

Bissell

“We have been working in partnership with XS Items since 2016.

They have worked with us to develop a warranty repair service as well as managing our marketplace sales.

Their professionalism and responsiveness are second to none and we look forward to continuing our successful relationship.”

Richard Williams

Sales and Operations Director

Orbitsound

“We are thrilled to be working with XS to give more children the opportunity to scoot. The team at XS are professional, reliable and simply great at what they do. “

Ben Gibson,

Managing Director

Micro Scooters

Discover more about the way we work

With a proud reputation in marketplace management, we’re proud of where we’ve come from and where we’re heading. Our core values of integrity, honesty, intelligence and loyalty run through everything we do.

Established UK retailers, manufacturers and distributors choose us as their e-tailer for excess stock because we understand better than most how to deliver results.

As we employ a revenue share model rather than stock purchase, our partners view us as an extension to their own businesses, passionate about achieving the best financial return and safeguarding their brand integrity.

Our services

Our flexible suite of reverse logistics services is designed to turn your stock into value.

View services

Case studies

Browse our most recent partners success stories, with our agile services capable of releasing value from stock for all brands.

Case studies

Marketing by Unity Online

Our Services

What our clients say

01206 851 722

sales@xsitems.com