Major Regional Transport Provider


Channels | eBay | Amazon| BackMarket | OnBuy | idooka

Operating the largest transport network in the UK, covering trains, buses and taxis and dealing with over 3.5 billion journeys per annum, this organisation deals with a vast number of lost items on a daily basis.

Challenge and Objectives

Our client operates the busiest transport network in the UK. They have a large lost property organisation that collects hundreds of items every week. A substantial amount of the lost property goes unclaimed and there is a requirement to cover the costs of the lost property department.

Our Approach and Partnership Strategy

By working closely with the client, XS Items has drawn up a matrix of suitable items. These are carefully sorted, data cleansed and sold via marketplaces. In addition, because of the sensitive nature of the contract, XS Items protects the anonymity of the client as well as undertaking all of the data cleansing in-house, ensuring absolute discretion is upheld.

Our Results

Through XS Items the client has been successful in being able to dispose of large numbers of unrecoverable items both freeing up storage space in its lost property offices and providing a valuable offset to its operational costs.


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