Frequently Asked Questions
Below are some of the questions we're asked most frequently.
How does your service work?
For the vast majority of our clients we operate on a consignment basis i.e. we charge a commission on the selling price of an item. Typically, with our larger customers, we operate a monthly billing cycle.
What type of items do you sell?
Simply put, any excess items with a resale value of £50 or more. Current stock includes consumer electronics, photography equipment, mobile phones, designer handbags, designer clothing, toys, computing and networking accessories, laptops and industrial machinery.
Do you purchase stock?
Our main business is in consignment selling, however, we are developing our stock purchase business focussed on particular product segments. Please contact us for more information.
How do you keep track of the items?
We have a bespoke management system that tracks items from the moment they are delivered to our warehouse to when we settle the account, usually at the end of the month.
How do you set a price?
We undertake detailed research and analysis on each product set to establish the most effective listings strategy, in many cases this can mean listing the items with No Reserve and a low start price. Research has shown that this approach results in a better result than a fixed price or Reserve approach.
Do you charge up front?
No we do not. We operate "success based" pricing ensuring our objectives are aligned with your own.
What percentage of the Recommended Retail Price (RRP) do you achieve?
We focus on cost recovery for our clients. Therefore we tend to measure the return versus the actual cost price of the item rather than the recommended retail price. It is very product category specific, however, our current recovery rates range from in excess of 100% to 30% of the cost price.